Orders typically ship within 1-2 days. Shipping times vary based on the individual store and destination. To view estimated shipping times for your orders, please visit the Order History page: www.efendys.com/transaction. Choose "Where's My Package?" for more information. You can track your package's delivery progress at any time from this area.
If you want to check the delivery status of your order, you can find the most updated tracking information by visiting the Order History page: www.efendys.com/transaction.
Tap on "Where's my package?" to view your order’s estimated date of arrival and tracking history. Please note, depending on how the merchant ships your order, there may not be tracking information available.
If you have any other questions about the status of your order, you can contact our Customer Service team from your Order History section: www.efendys.com/transaction.
2. Returns and Refunds
We want you to be fully satisfied with your purchase. All items may be returned within 30 days of delivery.
To return an item, please contact our Customer Service team through the app menu and tap Customer Support > My order > Reason for the return. You may also contact us on the web and select Contact Support at www.efendys.com/transaction. Please note that we don't cover return shipping costs at this time. For more information on our return policy, please visit www.efendys.com/transaction.
If you need to cancel any items, please visit the Order History section. You have up to 8 hours from the time of purchase to cancel any items you no longer wish to receive. For any items that haven't been shipped or processed, an option that says "Cancel Order" will appear. After clicking this option, your order will be canceled and no charges will occur. If your order has already been processed, you'll be covered under our standard return policy: www.efendys.com/return_policy.
We currently accept payments through the following payment providers:
- Visa, Mastercard, American Express, Discover, Cirrus, and Maestro
- Google Wallet (Android Pay) play.google.com/store/apps/details?id= com.google.android.apps.walletnfcrel&hl=en
- Apple Pay www.apple.com/apple-pay/
- PayPal www.paypal.com/home
- Klarna www.klarna.com
- EBANX (Credit Card, Boleto, OXXO) www.ebanx.com
- iDeal www.ideal.nl/en/
We cannot accept cash, bank transfer, or payment in installments. For certain countries, payment on delivery is available. Please note that the list of available payment methods may change depending on which country you are in, what platform you are using, and all payments are made in U.S. dollars.
For international users, we automatically display prices in your local currency. However, the order will be charged in U.S. dollars and will be shown during checkout.
If your credit card is used for a payment in foreign currency, most banks will allow you to pay, though they may charge a fee for this service. Please check with your bank to see if you can make international payments.
Efendys only charges for purchase price and shipping rate. We do not collect any payment for customs, taxes, VAT, currency conversion rates, or any other fees, and cannot reimburse any extra charges.
Customs: We recommend that you contact your local customs office if you have any doubts or questions about whether or not your item will be permitted into your country.
VAT: We do not charge for Value-Added Tax and cannot cover any charges which your country may add.
Currency Conversion: Although all items are displayed in your country's currency, each transaction is charged under US dollars.
Post Office: We cannot say for certain whether your local post will charge you for the products you order. If you have any questions, please contact your local post for more information.
Rewards and gift cards can be applied toward eligible items sold on Efendys. We will notify you when you receive a reward by sending an email and you’ll also get a notification on your notifications page, which you’ll see when you log in. Each reward is different and may vary in amount, and cannot be exchanged for cash or transferred outside of Wish. You can always check on your rewards in your Rewards section: www.efendys.com/gift-cards.
Most rewards expire within a few days. You can see the rewards you have earned and their expiration dates in your Rewards section: www.efendys.com/gift-cards.